Terms and Conditions

1) BROKEN ITEM: our Customer Satisfaction Policy provides a free-of-charge replacement policy in case your purchase is delivered broken. Please contact us at attaching pictures of the damage item and we will ship it again at our expenses..

2) PRODUCT WARRANTY: We offer our customers a 14 day trial period. If you are not satisfied with our products, you can return them contacting us at ; please specify your Order # and we will process your reimbursement. Shipping expenses will be refunded for a maximum of € 20,00.

Our collections are entirely hand made in Italy from our Artisans and minor imperfections and color differences are to be considered as part of the uniqueness of each product, not a defect.

Each product bears the "VIRGINIA CASA"  copyrighted Trademark against copy and counterfeit.